Brighton Solutions is seeking a Customer Advocate to join a professional Customer Care Team located near Tinley Park. In this role, the Customer Advocate is will be involved with supporting business customer enquiries via incoming phone calls, emails, and chat messages. This is a fully onsite role.
In this critical role, you will be the first point of contact for most customer interactions, providing information and service across the product portfolio.
We are seeking an individual that is capable of providing exceptional customer service and care.
Key to performing this role successfully, we would like to see broad experience that should include:
This position is initially a contract position with a chance of being extended or converted to full time. Brighton offers employees excellent benefits including medical, dental, life insurance, PTO and a 401k.
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