Call Center Representative Job at Mindlance, New York, NY

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  • Mindlance
  • New York, NY

Job Description

"Recent Call Center Representative and Bilingual is a must"

Note: It's an on site job role, Best suited candidates will be contacted to discuss further about the job role.

Job Details:

Job Title: Call Center Representative (Onsite, Bilingual)

Location: New York, NY, 10004

Duration: 3 Months (Contract Assignment)

Schedule: 11:00 AM-07:00 PM M-F (some Saturdays (8-4) as well)

Job Summary:

Customer Service Professional who handles incoming and/or outgoing calls. (Extensive)

Job Responsibilities:

-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.

-Other assignment as necessary.

-Extensive phone experience and computer literate.

Skills:

-Recent Two (2) years of experience and Bilingual (Spanish or any).

-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.

-Active listening providing full attention to callers to understand their concerns and needs .

-Effective problem-solving to analyze a situation, identify core issue and find effective solution.

Education:

-High School Diploma or general education degree (GED).

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Job Tags

Contract work,

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