Job Description

Role Overview

The Chief Program Officer (CPO) is an executive leader responsible for the strategy, performance, and growth of the organization’s government-funded human services programs. The CPO ensures high-quality, compliant, and outcomes-driven services across workforce development, care management, substance use disorder services, and related programs, while leading innovation and continuous improvement.

Key Responsibilities

• Lead program strategy aligned with mission, community needs, and funding priorities
• Oversee multiple complex, government-funded programs to ensure quality, compliance, and results
• Establish KPIs, outcomes tracking, and quality improvement systems
• Develop and launch new programs addressing social determinants of health
• Supervise and mentor Program Directors and senior staff
• Partner with Finance, Development, IT/Data, and Compliance on budgets, grants, and performance
• Serve as senior liaison to government funders and community partners

Qualifications

• Master’s degree or bachelor's degree with equivalent experience
• 10+ years of progressive leadership in nonprofit or public-sector human services
• Proven success managing large government contracts and multidisciplinary teams
• Experience in workforce development, behavioral health, care management, reentry, or related services
• Strong knowledge of NYC human services systems
• Data-driven, collaborative, and results-oriented leadership style
• Hybrid role based in midtown Manhattan. Must be able to visit sites within New York City and Long Island as needed

Salary $180,000-$200,000

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