Job Description

OLD TOWN DESIGN GROUP

COMMUNITY AMBASSADOR PT

Job Description

Looking for a fun, part-time opportunity where you can earn extra income and connect with people? Old Town Design Group is seeking a Community Ambassador to join our team. We are a dynamic and growing custom home builder, known for developing outstanding locations with timeless home designs. Old Town has a passion for people and the communities in which we work, and we are looking for a like-minded team member who will bring a passion for excellence, great work ethic, and a positive, can-do attitude to our team.

FUNCTION

The Community Ambassador is a model home greeter that serves as the welcoming face of Old Town Design Group and plays a key role in creating a positive first impression for prospective buyers. This role supports the sales team by engaging guests, capturing accurate lead information, and ensuring a smooth handoff to the New Home Consultant.

RESPONSIBILITIES

• Welcome & Engage Visitors: Create a friendly, professional first impression for all guests touring the model home.
• Guest Registration: Qualify and register guests by gathering contact details and understanding their stage in the home-buying journey.
• Lead Handoff: Transition qualified prospects to the New Home Sales Consultant
• Model Presentation: Maintain the cleanliness and appearance of the model and outdoor areas; ensure all signage, brochures, and refreshments are displayed or well-stocked.
• Marketing Materials: Monitor inventory of marketing collateral and request replenishment as needed.
• Maintenance Reporting: Track and report any service or repair needs to the sales and construction teams.
• Sales Support: Assist the New Home Consultant with follow-up communication, lead nurturing, or light administrative projects as needed.
• Event Support: Help during community, client, or realtor events hosted in the model.

EDUCATION AND EXPERIENCE

• High School Diploma or GED
• Professional, friendly, outgoing, and confident demeanor with strong interpersonal skills
• Reliable and punctual
• Detail-oriented
• Comfortable learning basic home and community details to answer initial guest questions
• Previous Sales, Hospitality, Customer Service or Guest Relations a plus.

SCHEDULE

• Part-time approximately 12 hours per week
• Workdays will include Saturday & Sunday 11:30AM-5:30PM

REPORTING

Director of Sales

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