Customer Service Manager Job at American Protective Products, North Branford, CT

dUNuRlFBc0xRQmNWRFFseFlaekVNWmo4SXc9PQ==
  • American Protective Products
  • North Branford, CT

Job Description

Company Description

American Protective Products (APP) proudly provides high-quality medical disposable apparel and supplies to a wide range of end-users. By directly distributing from manufacturers to long-term partners, APP ensures the highest standards at competitive prices. The company is large enough to meet the PPE needs of any business size while still providing unparalleled immediate and accurate service.

Role Description

This is a full-time hybrid role for a Customer Service Manager, based in North Branford, CT, with some work-from-home flexibility. The Customer Service Manager will oversee customer service operations, ensuring customer satisfaction and managing a team of support staff. Daily tasks include handling customer inquiries, resolving issues, analyzing customer feedback, and maintaining high levels of communication and service quality.

Qualifications

  • Experience in Customer Satisfaction, Customer Service Management, and Customer Support
  • Strong Analytical Skills for solving problems and improving processes
  • Excellent Communication skills, both written and verbal
  • Proven ability to lead and manage a team
  • Proficiency in customer service software and CRM systems
  • Bachelor's degree in Business Administration, Management, or related field is preferred
  • Experience in the PPE, operations or critical supplies industry is a plus

Job Tags

Full time, Immediate start, Work from home,

Similar Jobs

Emery Law Office

Experienced Paralegal - In Person, Personal Injury Job at Emery Law Office

 ...In-person position Emery Law Office is a boutique personal injury law firm located in historic Wright Tower in Louisville, KY, where every case tells a story, and every client matters.We combine legal excellence with compassion, offering clientsand team members... 

Pacific Retail Capital Partners

Accounting Assistant Job at Pacific Retail Capital Partners

Accounting Assistant Corporate Pacific Retail Capital Partners is growing in Los Angeles County! We are a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Our team of executives and strategic...

Cintas Corporation

Human Resources Trainee Job at Cintas Corporation

 ...Requisition Number: 204110 Job Description Cintas is seeking a Human Resources Trainee. We will providea comprehensive exposure to the...  ...'s license Bachelor's Degree Preferred Co-op or internship experience in Human Resources role Leadership/management... 

AFT Michigan

Organizer Job at AFT Michigan

 ...AFT Michigan Organizer Based in Ann Arbor, MI This is a full-time project-based position to work on an organizing campaign...  ...media platforms Be motivated, responsible, organized, professional and detail-oriented Be able to work independently while also... 

The Horsham Clinic

FULL TIME EXPRESSIVE ARTS ACTIVITY THERAPIST Job at The Horsham Clinic

 ...Responsibilities The Horsham Clinic is seeking a dynamic and talented Masters Level/Board Certified Expressive Arts Therapist and/or Psychotherapist to facilitate process groups, psycho-education groups, and/or creative arts/expressive therapy groups. This...