Company Description
American Protective Products (APP) proudly provides high-quality medical disposable apparel and supplies to a wide range of end-users. By directly distributing from manufacturers to long-term partners, APP ensures the highest standards at competitive prices. The company is large enough to meet the PPE needs of any business size while still providing unparalleled immediate and accurate service.
Role Description
This is a full-time hybrid role for a Customer Service Manager, based in North Branford, CT, with some work-from-home flexibility. The Customer Service Manager will oversee customer service operations, ensuring customer satisfaction and managing a team of support staff. Daily tasks include handling customer inquiries, resolving issues, analyzing customer feedback, and maintaining high levels of communication and service quality.
Qualifications
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