Customer Service Supervisor
Make Your Mark Where It Matters
Are you a hands-on problem solver who takes pride in leading by example and supporting customers with care and urgency? Join Golden West Packaging Group in Madera, CA as our Customer Service Supervisor , where you’ll help drive service excellence and operational success from the front lines.
At Golden West Packaging, we’re not just delivering boxes—we’re delivering trust. As our Customer Service Supervisor, you’ll support a high-energy team dedicated to making every customer interaction efficient, accurate, and positive.
Who We Are
Golden West Packaging Group is a leading West Coast mill-independent specialty packaging and printing business. With 12 manufacturing facilities across California and Washington, we deliver innovative, sustainable solutions for some of the most recognizable brands in food, medical device, tech, wine, pharma, cosmetics, and more.
Our capabilities span structural and graphic design, value-added converting, flexographic printing, and lithographic lamination. We’re proud to be part of an essential, growing industry—and even prouder of the inclusive, people-first culture we’re building.
Why Join Us?
We’re a well-established, growing company where people know your name, your work matters, and your career can thrive. At Golden West, we champion safety, camaraderie, development, and the freedom to be yourself. Here, you’ll feel the difference—and make a difference.
What You’ll Do
Support and Guide the Customer Service Team
Be the Voice for Our Customers
Keep Operations on Track
Improve Processes and Efficiency
What You’ll Need
What You’ll Get
Ready to lead with purpose and passion? We’d love to hear from you.
Golden West Packaging Group is proud to be an Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind.
External Recruitment Agencies: To protect the interests of all parties, GoldenWest Packaging Group (GWPG) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to GWPG, including unsolicited resumes sent directly to GWPG leaders/managers/coworkers or to Epiphany's database will be considered GWPG property. GWPG will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. At this time no external agencies will be considered for the recruitment of this position.
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