Customer Support Advisor Job at 24, Jersey City, NJ

dmlqRVJnZ01TaE1iQ0FoeFo1ckhNSnY4SlE9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

WellRithms, Inc.

Bill Review Specialist Job at WellRithms, Inc.

 ...Our Ideal Candidate As a Bill Review Specialist, you are responsible for applying WellRithms reimbursement methodology through medical bill review. This role requires expertise in medical billing and CPT coding, as well as the ability to process medical bills accurately... 

Undisclosed

Real Estate Acquisitions Associate Job at Undisclosed

I am working with a leading Real Estate Investment firm who are looking to onboard a Senior Analyst/Associate to their team in NYC. The role would be a hybrid of Acquisitions and Capital Markets and focused on multifamily, hospitality and office asset classes. I believe...

Cousin Labs

Video Editor (Paid Ads) Job at Cousin Labs

 ...in strategic insights, platform-native creative, and narrative craft. About the Role Were looking to expand our roster of freelance and part-time video editors who specialize in paid social and UGC-style editing. This is a fast-paced, detail-driven role ideal... 

Pocketbook Agency

ROTA Nanny Job at Pocketbook Agency

 ...family as needed (domestically and within California); must be comfortable with private travel logistics Qualifications ~1020 years of professional nanny experience, including ROTA or 24/7 coverage ~ Prior experience in UHNW, fully staffed households required... 

Boundless Networks Inc

Blockchain Integrations Engineer Job at Boundless Networks Inc

 ...Were looking for a strong middle-plus Blockchain Integrations Engineer to join us at the ground level. Youll play a key role in designing...  ...working across time zones and cultures. What You'll Do Develop state-of-the-art integration solutions for rollups and bridges...