Job Description
Location:
Hilton McLean Tysons Corner
7920 Jones Branch Drive
McLean, VA 22102
Apply online:
Please apply directly to the link below
Job Description: - Position Title: Director Security.
- FLSA Designation: Non-exempt.
- Department: Security.
- Reports to: General Manager.
- Brand: Hilton.
Principle Responsibilities & Position Purpose:
Direct and oversee the implementation of all safety and security programs for the purpose of providing protection and a sense of well being to all guests and team members.
EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS: Average Percent of Time: - 25% Screen, interview, select, manage, review and counsel Security Supervisors and Officers to maintain order throughout the hotel. Periodically review Officers and Supervisors’ logs to ensure completeness and accuracy.
- 15% Promote safe work practices. Assist in ensuring compliance with OSHA standards and preventive measures. Assist in the development, administration and implementation of safety incentive programs and safety training classes. Visually identify, correct and record safety hazards.
- 15% Lead and direct investigations of accidents, thefts, property loss and unlawful activities. Document details and advise Management.
- 15% Direct coordination of training in fire life safety, CPR, as well as other Corporate approved programs, such as Limo Driver Training and Workplace Violence training.
- 5% Review and approve departmental schedules/payroll and make necessary adjustments.
- 5% Direct and manage Lost and Found function. Assist as needed with complaints and guest issues.
- 5% Direct preparation of monthly payroll forecast and the Corporate Property Loss Report.
- 5% Conduct regular patrol of the property to ensure all areas are safe and secure.
- 5% Conduct Security Department meetings. Attend and participate in other required hotel.
SUPPORTIVE FUNCTIONS:
- In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Participate in Manager on Duty Program requiring weekend stay over, constant monitoring throughout the hotel and trouble shooting problems.
- Liaison with clients and Law Enforcement.
- Work with Convention/Catering Services to ensure functions are safe for all guests and employees.
- Insure guests and employees receive proper security escorts, as required.
- Use a clear, concise English speaking voice, listen with empathy, provide accurate information and document legibly all appropriate information.
- Periodically review and update a variety of departmental guidelines.
- Maintain Officer equipment and uniforms, purchase back-up supplies in order to maintain standard par on hand.
- Oversee and maintain various technical equipment, hardware and software, to ensure it is functioning properly. Back up all databases on a regular schedule.
- Obtain certification as a CPR Instructor.
PHYSICAL REQUIREMENTS:
Frequency Key:
- Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours
- Physical Activity Frequency
- Sitting Frequent
- Walking, climbing stairs Frequent
- Crouching/Bending/Stooping Occasional
- Reaching Occasional
- Pushing/Pulling Occasional
- Near Vision Rare
- Far Vision Constant
- Hearing Constant
- Talking Constant
- Lifting/Carrying (15 lbs) Rare – up to 50 lbs
- Travel Rare
OTHER DUTIES:
- Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE.
- Demonstrate working knowledge of the service standards.
- Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.
SAFETY REQUIREMENTS:
- Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE.
- Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
ORGANIZATIONAL RELATIONSHIPS:
Positions directly reporting to this position (titles):
- Assistant Director, Safety and Security Security Officer Lost and Found Officer Dispatcher Security Supervisor.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
- The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Ability to deal effectively with all team members and guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information.
- Ability to read, listen and communicate effectively in English both verbally and in writing in order to ascertain and document important information.
- Thorough knowledge of the hotels floor plans and layout of the building(s), function rooms and working knowledge of the city and surrounding area.
- Ability to use a variety of programs on the computer in order to prepare correspondence, produce reports and presentations and communicate via email.
- Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift.
- Visual ability to observe team members in the work place, analyze operations and detect situations of concern with regard to both team member and guest behaviors.
QUALIFICATION STANDARDS EDUCATION:
- High School Diploma required.
- Related four year college degree preferred.
EXPERIENCE:
- Management and supervision experience required. Five or more years in Security or related experienced required.
- Customer service experience preferred. Working knowledge of Windows based programs required.
LICENSES OR CERTIFICATES GROOMING/UNIFORMS:
- All employees must maintain a neat, clean and well-groomed appearance.
- Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER: N/A.
NOTICE: Standing, bending, stooping, and lifting weights up to and including 15 pounds lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION. ACCOMMODATIONS ARE DETERMINED BY MANAGEMENT.
EOE/Veteran/Disability
Job Tags
Full time, Shift work, Weekend work,