Title: Transportation Contractor Specialist
Reports to: Regional Manager
The focus of this position is to maintain 1099 Independent Contractor relationships in order to meet the driver capacity goals of our Romulus Branch operations. This person will meet all service requirements while adhering to the policies and procedures of Relay Express, Inc. The candidate must possess strong relationship skills and maintain a positive solution- based attitude at all times. The ideal candidate will have a strong intrapreneurial spirit and strong sense of ownership for performance and contractor support. This role serves as the key Liaison between Relay Express, our contractor partners and our dedicated customers.
Responsibilities:
Work with Corporate Recruiting and Safety: Interview, screen, and orientate the best Independent Contractor driver candidates available.
Responds in real time or in the same day to all responses and generates new leads to maintain a pipeline of new contractor drivers.
· Conducts phone and face to face screenings with prospective contractor drivers.
Assess daily volume of all routes to utilize properly sized vehicles and ensure changing route times are communicated to drivers.
Daily call with Corporate Planning to review coverage: overage and shortage.
Accountable for Next day Planning and confirmation to ensure local plan that meets 100% to customer OTP expectations.
Maintains administrative paperwork within the department:
Maintains open communications with all departments regarding contactor driver’s status and matters of attention.
Review each Shift Report for issues of service and plan for correction
Other duties as assigned.
Experience and Skill Requirements:
· Ability to motivate contractors.
· Demonstrate excellent communication and interpersonal skills.
· Maintain a professional image and demeanor while adapting to changing customer needs and driver availability.
Hours: 08:00 to 17:00 with an hour lunch.
Compensation:
Benefits:
Our flexible benefits package (available after 60 days) includes:
Paid Time-Off based on employee handbook
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