Job Description

E‑Commerce Site Operations Manager

HydroJug • Ogden, UT • Full‑Time

About HydroJug

HydroJug makes hydration an experience—with chic, reusable bottles crafted for active, eco-conscious lifestyles. As a quickly expanding DTC brand, we marry conversion-focused analytics with engaging UX, sustainable design, and a collaborative team. If mission-led growth and customer-first innovation energize you, HydroJug is where your impact shows daily.

What You’ll Do

• Take full ownership of TheHydroJug.com, Wholesale.thehydrojug.com, ACTAwear.com, and all future sites: steer UX, AOV, conversion rates, subscriptions, and retention.
• Audit user funnels via GA4, Shopify analytics, session recordings; pinpoint friction and growth opportunities.
• Lead A/B tests across site pages, product bundles, checkout flow, promo mechanics and subscription funnels.
• Manage site roadmap and partner with Dev, Creative, Marketing, and Customer Success on new features.
• Build performance-driven landing pages optimized by cohort, campaign, or channel.
• Implement and refine tracking systems—dashboards, data pipelines—for clear metric visibility.
• Test upsell strategies: discount offers, referral paths, product bundles.
• Manage all website launches, from creation to execution to post-mortems.
• Coordinate with affiliate, CRO, and personalization platforms to link campaigns to revenue.

What We’re Looking For

• 5+ years in ecommerce, CRO, UX, site operations, or optimization roles in a DTC setting.
• Strong Shopify skillset—theme customization, checkout/app integrations, subscriptions.
• Demonstrated ability to boost brand performance through data-led UX & experimentation.
• Quantitative mindset—fluent in KPI analysis, segmentation, and A/B testing frameworks.
• Strong communicator capable of aligning stakeholders and telling the “so what” behind data.
• Highly collaborative, agile, and proactive—deliver excellence in a fast-paced environment.
• Bonus: Experience with CRO tools and other tools like CrazyEgg, Elevar, Impact, Redpoints, and others.

Why You’ll Love Working With Us

• Impact at scale : Influence site evolution and customer experience day one.
• Holistic benefits : Medical, dental, vision, PTO, holidays, and professional development.
• Product perks : Generous discounts on all HydroJug gear.
• Join a mission-driven, diverse team —HydroJug is proudly an Equal Opportunity Employer.

How to Apply

Send us your resume and a short note to krystal@thehydrojug.com explaining why you’re a good fit for the job.

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