Job Description

Functional Analyst - Microsoft Dynamics 365

Direct Hire

Hybrid in Atlanta

What You Will Be Doing

As a key member of the IT team, you will work closely with business leadership, business liaisons, analysts, and technical teams to support the company’s Microsoft Dynamics 365 implementation and optimization efforts. This role plays a critical part in bridging business and finance needs with technology solutions, ensuring processes are aligned with best practices and drive real business value.

You’ll collaborate face-to-face with users in the office, gather and translate requirements, and support the full lifecycle of finance-focused D365 initiatives. Success in this role requires a team-first mindset, strong communication skills, and the ability to work independently while partnering closely with others.

Primary Responsibilities

• Partner with stakeholders across business leadership, procurement, operations, and IT to elicit, analyze, and document business and finance requirements
• Map current-state processes, identify gaps, and recommend improvements using Microsoft Dynamics 365 capabilities
• Translate business requirements into clear functional specifications for technical teams
• Collaborate with developers and technical resources to design, configure, test, and validate D365 solutions
• Participate in the full implementation lifecycle of finance projects, including configuration, data migration, UAT, and go-live support
• Develop user documentation and deliver in-person training sessions to ensure successful adoption of new systems and processes
• Act as a trusted liaison between business users and IT, facilitating clear communication and managing expectations
• Monitor post-implementation performance, gather user feedback, and recommend enhancements to maximize ROI
• Leverage complementary platforms such as Power BI and PowerApps to support reporting and business insights

Additional Responsibilities

• Participate in required safety programs and maintain a safe work environment
• Perform additional duties as assigned by management

Who We Are Looking For

We are seeking a highly organized, proactive Functional or Business Analyst with a strong foundation in finance processes and ERP systems. The ideal candidate has hands-on experience supporting Microsoft Dynamics 365 implementations and thrives in a collaborative, in-office environment where face-to-face interaction with users is essential.

You are comfortable taking direction while also working independently, bringing ideas forward, and continuously looking for ways to improve processes and outcomes.

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