Job Description

POSITION SUMMARY:

To be considered, please apply through the

We are seeking an experienced and independent Insurance Claims Specialist with 7+ years of multi-line claims experience to manage and resolve claims across Marine Cargo, Property & Casualty, Automobile, Workers’ Compensation, and Liability/Litigation.

The role also supports contract reviews by assessing insurance-related provisions to ensure alignment with policy coverage and claims protocols. The ideal candidate will also provide support to the Insurance Manager and General Manager on special insurance projects as needed, contributing to broader departmental goals and demonstrating flexibility beyond core claims duties.

ESSENTIAL JOB DUTIES:

• Manage the end-to-end claims process for:

-Marine cargo/inland transit

-Commercial property and general liability

-Automobile (fleet and HNOA)

-Workers’ Compensation (“WC”)

-Litigated liability claims, including bodily injury and third-party property damage

• Handle end-to-end claims for marine, property, liability, auto (fleet/HNOA), WC, and litigated matters including bodily injury and third-party property damage.
• Review policies to assess coverage, exclusions, deductibles, and retentions
• Coordinate with brokers, carriers, adjusters, and Internal legal counsel
• Support contract review by evaluating insurance clauses (limits, AI, Waiver of Subrogation) and identifying potential risk/coverage gaps
• Draft claim notifications and ensure compliance with policy timelines
• Provide loss history, reserve, and claim summaries to assist with renewal preparation
• Collaborate with Legal, MGC, and MAC BU Operations to resolve claims
• Participate in claim reviews and strategic discussions in recovery efforts
• Support the GM and Insurance Manager with special insurance-related projects as needed, and demonstrate flexibility in cross-functional assignments.

MINIMUM EDUCATION REQUIREMENTS:

• Bachelor’s degree in insurance or business-related fields or equivalent experience.

MINIMUM EXPERIENCE AND CAPABILITY REQUIREMENTS:

• 7+ years of insurance claims experience across multiple P&C lines, including marine and litigated claims.
• Strong working knowledge of insurance policy language, ISO forms, and manuscript policies.
• Familiarity with contractual risk transfer principles and ability to analyze insurance-related clauses.
• Experience coordinating with external counsel and adjusters on complex/litigated claims.
• Proficiency in claims systems, Microsoft Word and Excel, and document management platforms.
• Technically skilled in both claims handling and policy interpretation.
• Detail-oriented with excellent judgment and risk awareness.
• Confident in reviewing contract language from an insurance perspective.
• Collaborative and able to communicate effectively with both technical and non-technical stakeholders.
• Able to manage competing priorities and operate independently.
• Must have the ability to work with deadlines and work in a fast-paced and dynamic work environment.
• Requires excellent written and verbal communication skills.
• Must be able to work in a multi-cultural business environment.

JOB-RELATED CERTIFICATION:

• CPCU, ARM, or AIC designation preferred

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