Job Description

Job Title: Order Management Analyst

Location: Lehi, UT 84043 (This is a Hybrid role in Lehi office. 2-3 days a week onsite.)

Duration: 12 months

Contract Type: W2 only

Pay Rate: $26.92/Hour

Position #: 2 Openings

Duties:

• Utilize SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using manual and semi-automated documented processes.
• Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve during the deal negotiation process.
• Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking/recording using Excel and Power BI reports.
• Partner with the department’s cross-geo/organizational teams focused on data management, innovation, integration (acquisitions), and enablement, to find opportunities to drive efficiencies through streamlining processes and system improvements.
• Work cross-functionally with multiple internal Client Departments (Deal Desk, Revenue Assurance, Sales ops, Credit, Legal, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance etc.), Enterprise Customers, and Partners.
• Support increased workload and additional hours when required-i.e. month/quarter end

Required Skills:

• Excellent written and verbal communication skills, and proficiency in Microsoft Excel
• Meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative and confident.
• Competence with information management tools - SAP (ECC, CC), salesforce, SharePoint, or similar analytical and information management applications.
• Demonstrable experience in a role involving ‘critical thinking’: i.e. ability to analyze complex deals, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting.
• Excellent interpersonal and customer oriented communication skills.
• Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time based on changing priorities.

Education:

• Bachelor's degree or equivalent in business field

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