Job Description

Mark IV Capital is a privately held, growth-oriented real estate development and investment company headquartered in Newport Beach, CA focused on acquiring, developing, owning, and operating commercial real estate investments. The firm is seeking a Property Manager to join its Arizona Real Estate team, working at our Chandler, AZ office.

Mark IV Capital values creativity and innovation and encourages its employees to develop solutions to the challenges we face. We respect and capitalize on our diverse attributes and abilities to maximize the effectiveness of the team. We support open communication and an informal, yet professional, work environment.

We offer competitive compensation, benefits, and opportunities for professional growth and development within a supportive and inclusive work environment.

The Property Manager will represent the company in the assigned region in addition to performing a variety of operational duties. This individual will be responsible for the daily management of all the company's commercial properties within the assigned region while working with a team. This position will perform general clerical duties including tenant communications and vendor communications

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Property Operations

• Work with regional team to ensure efficient operations of properties in a Class A fashion
• Ensure timely, professional and efficient responses to tenant requests
• Prepare and present annual property budgets
• Prepare and distribute CAM Estimates and CAM Reconciliation to all tenants
• Identify, engage, and manage vendors to maintain buildings, equipment and systems
• Manage vendor insurance documentation and ensure vendor insurance meets requirements
• Manage software for handling tenant maintenance requests
• Complete property walks on a frequent and regular basis
• Update and present monthly reports for property expenses
• Initiate and resolve insurance claims with all parties
• Ensure invoices are submitted and approved in a timely manner among the team
• Provide land management duties, including timely filing of documentation and managing compliance
• Maintain leases, contracts and other property documentation in an organized fashion
• Prepare and maintain lease abstracts
• Maintain keys and access cards for all buildings in an organized fashion

Tenant Management

• Provide high level of customer service to tenants
• Establish and maintain strong positive tenant relations
• Plan and hold tenant appreciation events
• Assist in planning broker events with Regional Team
• Monitor accounts receivable and implement collection actions on delinquent accounts
• Maintain tenant insurance documentation and ensure it meets requirements
• Maintain tenant information (current phone numbers and emails, emergency contacts, etc.).
• Manage security deposit refunds to tenants
• Assemble tenant move-in packets and manage tenant move-in/out processes
• Manage tenant notifications in a timely and appropriate fashion

Tenant Improvements / Capital Expenditures

• Support regional team in the completion of TI / CapEx projects to ensure projects are on time, on budget, consistent with local codes, and in compliance with leases
• Conduct punch walks with tenants
• Coordinate various vendors simultaneously and ensure property access
• Ensure smooth transition from completion of TI projects to tenant occupancy
• Provide appropriate timely tenant notification, if necessary, for TI / CapEx projects

Regional Office Operations

• Manage kitchen and office supplies at appropriate levels
• Proficient knowledge and ability to operate regional office systems and technology
• Prepare and set up Regional Office to host events and presentations, including setting up technology
• Attend regularly scheduled Regional Team meetings
• Provide administrative assistance for submitting, maintaining, and filing documents with governmental entities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience

• High School Diploma or GED equivalent required
• Bachelor’s degree preferably in business, finance, economics or similar preferred
• Minimum of 5 years of commercial property management experience
• Excellent proficiency in Microsoft Office applications
• Excellent proficiency in Yardi

Certificates, Licenses, Registrations

• CPM Certification preferred

Other Skills and Abilities

• Understanding of and the ability to manage all aspects of land and commercial properties
• Basic knowledge of accrual and cash accounting principles
• Strong interpersonal and organizational skills
• Excellent written and verbal communication skills
• Ability to meet deadlines
• Must be a self-starter and a go-getter
• Strong analytical and problem-solving skills
• Ability to greet the public in a cheerful and helpful manner
• A positive attitude
• Professional demeanor with the ability to greet tenants and visitors in a cheerful and helpful manner
• Must be able to work both independently and in a team
• Must be detail-oriented, flexible, and multi-task oriented
• Demonstrates integrity and strives for excellence in work product
• Ability to travel to assigned properties and meet with clients, brokers, and tenants
• Ability to follow directions from a supervisor
• Ability to understand and follow posted work rules and procedures
• Ability to accept constructive criticism

Language Skills

Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of people.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Advanced accounting skills.

Reasoning Ability

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit. Repetitive hand/finger motion and close vision work are required due to the use of the computer and desk work. The employee must occasionally lift and/or move up to 15 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is generally quiet to moderate.

Travel required to assigned properties

Comments

Goals and objectives to be established on an annual basis.

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