Job Description

Primary Function

Be at the Forefront of Live Event Innovation. Join our dynamic Production team in Mountain View, Bay Area, embedded onsite with one of the world's leading technology companies, and own the technical vision and execution as our Live Events Technical Director. Working with the Event Tech Lead you will be the driving force behind delivering exceptional end-to-end event experiences, from the initial technical strategy to flawless execution.

This pivotal role will see you empowering and guiding a talented team of Multi Skilled Operators and Audio Technicians, fostering their growth and ensuring seamless technical coordination, captivating presentation setups, crystal-clear AV/VC services, engaging streaming solutions, and meticulous event management. Your deep technical acumen, coupled with a proven history of successful event delivery and sharp problem-solving abilities, will be crucial. We're looking for a leader with quantifiable achievements in project oversight, familiarity with integrated audio-visual systems, and a passion for pushing the boundaries of live event production.

Payrate: $125-140k/annually

Duties & Responsibilities

• Orchestrate the technical success of a wide range of events within our client's state-of-the-art event spaces, from initial planning and resource allocation to flawless on-site delivery.
• Shape the visual narrative of large-scale events by vision mixing and collaborating closely with Event Producers on camera direction.
• Serve as a technical authority within a gallery/master control room setting, demonstrating both leadership and hands-on operational expertise.
• Collaborate with our London operations team to align on and implement standards for our Live events.
• Champion best practices by ensuring adherence to Standard Operating Procedures (SOPs) and the development of robust contingency plans.
• Build strong partnerships by communicating technical concepts clearly and effectively to both technical and non-technical stakeholders.
• Proactively maintain operational excellence by escalating equipment issues and contributing to their timely resolution.
• Ensure system reliability through diligent daily checks and the proactive scheduling of necessary maintenance.
• Drive continuous improvement by accurately reporting incidents, identifying root causes, and proposing innovative solutions.
• Optimize team efficiency by strategically triaging workloads and keeping the Team Lead informed of critical priorities.
• Act as a key liaison between technical staff, internal teams, and clients, ensuring seamless communication and alignment.
• Architect and execute comprehensive technical plans, adapting them dynamically to evolving needs and requirements.
• Contribute to strategic initiatives and special projects, driving innovation and achieving key objectives.
• Spearhead research and development efforts, identifying opportunities to enhance output quality, streamline processes through automation and tooling, and implement best-in-class workflows.
• Establish and maintain knowledge resources by creating and overseeing the development of SOP documentation and comprehensive event reports.
• Own the end-to-end technical support lifecycle, proactively managing technical risks throughout all phases of event production.
• Elevate client satisfaction by consistently delivering exceptional service and building strong, lasting relationships.
• Facilitate productive dialogue in team and client meetings, ensuring clear communication and shared understanding.
• Invest in talent development by conducting thorough performance reviews and providing ongoing mentorship and training opportunities.
• Navigate sensitive situations with diplomacy and professionalism.
• Embrace evolving responsibilities and contribute to the broader success of the business through ad hoc duties.

Skills & Qualifications

• Strong proficiency and understanding of Streaming Workflows
• Highly proficient in operating Ross Carbonite, Acquity and Barco switching systems.
• Demonstrable experience working in a broadcast environment, with specific exposure to operating in a gallery/master control room setting.
• Exposure to ETC Ion lighting desk and Sony RCP 1500 (desirable).
• Exposure to broadcast audio, SSL audio consoles; including System T (desirable).
• Exceptional interpersonal skills, with a proven ability to build strong relationships and collaborate effectively within diverse, cross-functional teams.
• A proactive and self-motivated approach with a strong eagerness to learn and adapt.
• Comprehensive understanding and practical experience across various event formats, including Q&A sessions, training events, Live Product Demos and town hall meetings.

Education & Experience

• Minimum 7 years of professional technical live event production experience.
• Minimum 5 years of professional technical production experience acting in a Technical Director (TD) capacity.
• Experience in automating multiple connected audio-visual systems via APIs.

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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