Job Description

Application Analyst III - healthcare system - primarily Epic - Epic certification preferred

Location: Malden Commerce Place, Malden, MA, 02148

Type: 3–6 Month Contract

Shift: Monday–Friday | 8 AM – 5 PM

Work Mode: Remote flexibility available

Local candidates within 50 miles preferred

We are seeking a highly skilled Application Analyst III to support IT operations for a major healthcare system. This role focuses on maintaining, optimizing, and enhancing clinical applications—primarily Epic —to support high-quality, equitable, and patient-centered care.

You will collaborate with clinical and operational teams, ensure smooth system optimization, support upgrades, drive training initiatives, and partner with business analysts to support reporting and analytics.

Key Responsibilities

• Maintain, optimize, and support existing system applications including Epic .
• Coordinate testing, validation, and deployment of system updates.
• Integrate new applications into the existing health information ecosystem.
• Serve as liaison between end users and software vendors.
• Identify and implement improvements that enhance system performance.
• Support user training in collaboration with IT Education teams.
• Assist staff with questions, troubleshooting, and system optimization.
• Collaborate with business analysts on developing reporting tools.
• Manage IT projects with operational and clinical stakeholders.

Qualifications

• Bachelor’s degree in Healthcare, Information Systems, Business Management, or equivalent experience.
• 5–7 years of experience as an Application Analyst or related healthcare IT role.
• Epic experience required; Epic certification preferred.
• Strong analytical abilities and understanding of EHR systems & databases.
• Excellent communication skills—written and verbal.
• Experience in complex healthcare environments supporting diverse user needs.
• Demonstrated ability to work cross-functionally with multidisciplinary teams.
• Strong interpersonal and critical thinking skills.

Why Apply?

• Work with a forward-focused IT team supporting meaningful healthcare outcomes.
• Opportunity to contribute to transformation, innovation, and data-driven decision-making in a major system.
• Competitive hourly pay with remote flexibility.

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