Timeline® is a high-growth health and longevity brand founded in Switzerland on the belief that uncompromising research can unlock a new class of health, backed by cutting-edge science with the mission of promoting longevity and health span. We know that aging can't be stopped. However, through its 15 years+ of groundbreaking research, Timeline® is developing products designed to help reduce the impact of time on our health, from nutrition to skin and beyond. The company is backed by strategic investors, including Nestlé Health Science and L’Oréal. For more information:
To support our U.S. growth, we’re seeking a Customer Care Specialist to join our team. Reporting to the Customer Service Manager, this role is focused on delivering exceptional support and ensuring a seamless, high-quality experience for our customers. You'll work as part of a customer service team, addressing inquiries, resolving issues, and ensuring customer satisfaction. Your knack for communication and outstanding organizational ability will be the driving forces behind creating meaningful and positive customer interactions.
This is a hybrid position, ideally based in or within commuting distance of Palm Beach County, Florida, as there will be some in-office requirements at a small regional office located in North Palm Beach. The working schedule will include weekend coverage.
Some of the main areas you’ll work on:
Who we are looking for.
Experience: 2+ years of related experience in a customer service role in the supplement, wellness and consumer goods space is highly preferred, including.
What you can expect:
The hourly rate range for this position is expected to be between $24ph – $28ph. This range represents the low and high end of the anticipated base salary range. The base salary will depend on numerous factors such as experience and qualifications for the role, experience level, skillset, and balancing internal equity.
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