Job Description

In this role, you will collaborate closely with internal teams such as Sales, Operations, and Software Engineering as well as external clients to support key projects and ongoing initiatives. You’ll be responsible for coordinating cross-functional efforts, managing timelines, and ensuring smooth communication between stakeholders. This position requires strong project management skills, exceptional presentation abilities, and the ability to navigate technical and business conversations with confidence.

Key Responsibilities

• Support the execution of operational workflows involving external partners and internal teams.
• Lead and coordinate meetings with external stakeholders to align on project milestones and resolve workflow or system issues.
• Analyze process gaps and recommend enhancements to improve efficiency and user experience.
• Maintain clear, organized documentation and ensure updates are communicated to relevant teams.
• Troubleshoot operational or system-related issues and collaborate with cross-functional groups to deliver timely solutions.
• Monitor industry trends and internal feedback to inform recommendations for continuous improvement.

Qualifications

• Bachelor’s degree in a related field.
• 3–5 years of experience in operations, systems support, or a comparable role.
• Strong analytical skills with the ability to understand workflows and identify areas for improvement.
• Experience collaborating with technical teams or working across global time zones.
• Excellent communication and project coordination abilities.
• Comfortable managing multiple priorities in a fast-paced environment.

This position is based onsite in Los Angeles.

Pay: $100,000 - $150,000

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