Job Description

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/ POSITION SUMMARY:

Manages activities of all production personnel across an entire shift within a manufacturing facility. Monitors activities to maximize productivity, minimize cost, and maintain quality in all facets of the facility operations. Ensures associates comply with company policies, procedures, and guidelines to maintain safe, efficient operations within a positive working environment. Performs shift administrative tasks, including metric reporting and personnel actions.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:

• Manage SQF, Food Safety, Food Quality, Sanitation, 6S and customer standards
• Provides daily direction to Supervisors and hourly associates to meet designated productivity metrics, including labor costs/utilization, operational efficiency, scrap loss rates, and other measures to optimize profitability and meet demand. Develops and implements action plans to address production performance concerns or improve operations
• Coordinates production/facility activities with Shift Managers as appropriate
• Ensures administrative activities for the shift are being completed timely and accurately. These include but are not limited to payroll, performance reviews, standard and ad hoc production reporting, disciplinary actions, etc.
• Ensures announcements, safety topics, policies, procedures, and expectations are communicated to the staff and executed where appropriate
• Create and/or assists in the development and execution of plant budgets, goals, standards, EOS action items and career development plans
• Understand job standards and/or machine operation for each function
• Follow up on associate orientation, on-boarding, training, new hire performance reviews, and/or development as appropriate
• Ensures associates have appropriate tools to perform assigned duties and that tools/equipment are routinely inspected and maintained
• Performs other duties as assigned

PEOPLE MANAGEMENT RESPONSIBILITIES:

• Recruitment and Selection: determine labor needs; understand and use the Company’s interviewing process and tools; participate in the on boarding process (Passport orientation, etc.)
• Managing & Rewarding Performance: set clear performance expectations (Passport, Performance Management Process); provide regular feedback; resolve team conflicts; encourage a positive and safe environment; use coaching and corrective action for underperformance; understand and use voluntary/involuntary termination processes
• Training & Development: understand and coach others on processes, tools and standards (SOP’s); ensure training requirements are met; identify and address skill gaps; discuss career interests and developmental plans/next steps. Create appropriate action plans for individual development
• Communication & Engagement: communicate site, company, and other pertinent information to team (pre-shift, one on one, etc.); share customer and MSI Express Inc information on regular basis

QUALIFICATIONS/ CAPABILITY PROFILE:

Minimum Education

High school diploma and/or GED- Essential

Bachelor’s degree in related field- Desirable

Minimum Experience

Three to five (3-5) years of experience in a manufacturing environment, with particular preference for food manufacturing and/or packaging experience- Essential

Some experience interacting with the company customers- Desirable

One to three (1-3) years of experience in a lead or supervisory role- Essential

Minimum Knowledge/ Skills/ Abilities

Strong leadership skills- Essential

Decision making skills- Essential

Ability to analyze and/or solve problems- Essential

Strong verbal, written, and interpersonal communication skills- Essential

Ability to plan work schedules- Essential

Working knowledge of food manufacturing processes, good manufacturing practices (GMPs) and related concepts- Essential

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

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